Frequently Asked Questions

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Platform Questions

What makes sonarCX different from other CRMs?

How does the Live Chat communication channel work?

How does the SMS communication channel work?

What happens when a customer sends a Live Chat message and we are not around?

Positive customer interactions. Centralized client data. Effortless team collaboration. SonarCX brings all these elements together to eliminate inefficiencies and enhance the customer experience, while at the same time elevating your brand’s reputation.

It’s here. SonarCX is the platform your clients, your teams and your business have been waiting for. And by leveraging its unique and powerful capabilities, you can finally provide your clients with the kind of customer experience you've always wanted to deliver – intuitive, easy-to-use and exceptional. Welcome to SonarCX. Welcome to the success your business deserves.

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