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Customer Experience Platform for Insurance Agencies

Let your clients communicate with you whenever and however they want, and connect field staff with back-office for efficient collaboration on client files.

Insurance Agencies are going digital.

We want to help you become a responsive agency that is there for clients 24/7.  You can provide a steady stream of new, individualized services with secure omnichannel customer communications and client insights on what products to offer your clients.

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Let us help you grow your book of business.

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Happy Customers

Customers today expect instant and personalized experiences. So let them seamlessly connect with your agency whenever and however they wish - Live Chat, SMS, Email, or Phone.
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Offer them Self-Service options. Not only will you increase customer satisfaction, but you will also reduce post-buying inquiries. You can instead spend that time on building relationships and cross-selling. 

Make your team efficient

Your employees are the heart of your customer experience game. Reduce their stress levels. Centralize customer conversations, automate their workflows and make collaboration as efficient as possible. Empower them with data-driven client insights.

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Efficiencies and cross-sell insights will allow your staff to spend more time selling, building relationships, and delivering experiences.

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Peace of Mind

As an Agency owner, you can have comfort in knowing no conversations and client requests are falling through the cracks. When your clients are well taken care of, you can bet your Agency will see an increase in production.

Compliance

When you exchange client information via SMS on your personal phones, your client data can be compromised if your device is lost or stolen. 
 

Secure your client communications through a platform like SonarCX, get an audit trail on customer files, and you will reduce the risk of non-compliance and Errors & Omissions (E&O).

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How Do We Make Your Life Easier? 

Increase Agency Production

Save Time &
Money

Makes Information Accessible

Keep Everyone In The Loop 

Reduce Risk of
E&O
& Non-Compliance

Grow Your Agency With The Right Platform

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